Malwarebytes for iphone scan9/14/2023 The information is saved to a file on the Desktop named mbst-grab-results.zip and can be added as an email attachment or uploaded to a forum post to assist with troubleshooting the issue at hand. As part of this process, Farbar Recovery Scan Tool (FRST) is run to perform a complete diagnosis. Gather Logs: Collects troubleshooting information from the computer.The Advanced menu page contains four categories: Place a checkmark next to Accept License Agreement and click Next You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. I have tried turning the windows explorer context option off then on.ġ How do I correct this so it always scans by right-click on a folder?Ģ When it scans a folder should it scan sub-folders of that folder or not?ĭouble-click mb-support-X.X.X.XXXX.exe to run the program I have tried turning the four MWB scanning options off (Web, Malware, Ransom and exploit) and turning them back on. The advanced report usually claims items were scanned and no detection found. It just sits there, no results are given.īut if I cancel the scan and look in Reports it looks like the scan was run (date and time wise) and no detections found. The scanner screen pops up with 'Checking for Updates' and 'Scanning file system' listed but neither get ticked and in the monitor graphic the bar does not move. If I run a scan via the menu scanner it seems to run fine.īut if I right-click a folder and try to run a MWB scan it usually does not start, occasionally it will though. I have version 4.5.23 updated as far as I can tell.
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